Beauty Pro Professional Facial Hot Towel Steamer Kit for Spa & Salon - Warm Towel Warmer for Facial Treatments, Waxing & Skincare Routine

After reading all of the reviews, I toyed in my mind if I should get it. I never write reviews but I feel like I owe one. The following reasons were why I wasn't sure if I should purchase this item. 1. Poor quality. 2. Cleaning/water usage. 3. Size. This product is what it is. It's extremely light weight. It's a plastic "strainer" for a lack of a better term that sits on top of a "bowl" that you fill with water. It reaches extreme temperature, and comes up through the holes to steam the towels. The lid is also plastic. So you have three pieces that come together. No they are not heavy duty. But so far I have no complaint with them being that I want to travel with this thing. It serves it's purpose extremely well. I read a complaint that it's a pain because you had to clean it and fill it up with water. I don't find this being so strenuous. There's not deep crevices that makes this task ever so unbearable. Get a cleaning product, swipe, voila! Get a cup and fill her up! Easy peasy. Another complaint was the size. "I could barely get six towels in" I was in awe when I rolled them up and had room for three more towels and got the lid on perfect. Before I put them in I feel I should mention, I got them wet and wrung them out. They were steamy within minutes. If you purchase this, don't expect it to surpass your wildest dreams. It gets the job done extremely well! Burned my thumb on my first try, don't snicker at the tongs. Your fingers will thank you. I can't think of any major complaints for this product, however, this is what I needed.